Hakilila-jɔ-minɛnw baarakɛcogoAIOS ka jago
Kunnafoni bɔli ni a dabilacogo
A bɔcogo: 2026-09-01-v2
1. A bɛ tali kɛ jɔn de la?
Nin kunnafonisɛbɛn in bɛ tali kɛ mɔgɔ dafalenw ka bɛnkansɛbɛnw na minnu tɛ yen, minnu bɛ baara kɛ i n’a fɔ AIOS Jagokɛlaw ka baarakɛminɛnw feerelaw. Kunnafoni minnu bɛ kɛ ka fɛnw tiɲɛ, olu bɛ tali kɛ kiliyan dɔrɔn de la min bɛ baara kɛ i n’a fɔ jagokɛla walima min bɛ baarakɛla ka baara dɔ kɔnɔ, ni o wajibiyalen don sariya wajibiyalenw fɛ walima bɛnkansɛbɛn danfaralen fɛ.
Baarakɛla ka sigiyɔrɔ delila jamana ka musakabɔlaw lakanani sariya wajibiyalenw, minnu tɛ se ka bɔ bɛnkan fɛ, olu bɛ ɲɛfɛ ka tɛmɛ bɛnkansɛbɛnba bɛɛ kan, min ni nin tɛ kelen ye.
2. Hɔngiri ni UE ka sariyaw
Ni bɛnkansɛbɛnw kɛra feerekɛlaw ni ɲɔgɔn cɛ minnu tɛ yen, i n’a fɔ sariyaba tile 14 hakɛ min bɛ bɔ a la k’a sɔrɔ kun tɛ walima – ka kɛɲɛ ni baara suguya ye – baara daminɛni senfɛ bɛ yen, fo ni ko minnu ɲɛfɔlen don sariya fɛ.
Baarakɛminɛnw ta fan fɛ, a ka c’a la, waati dantigɛlen bɛ jate ka bɔ bɛnkansɛbɛn dafalen don na.
Ni feerekɛla y’a ɲini kɛrɛnkɛrɛnnenya la ko baara kɛcogo ka daminɛ sanni bɔli/dabila waati ka ban, sistɛmu ka kan k’o sɛbɛn i n’a fɔ kumasen danfaralen, min bɛ se ka sɛgɛsɛgɛ. Ni feerekɛla ye sariya tiɲɛ baara daminɛ kɔfɛ, sara min bɛ bɛn baara kɛlen ma tiɲɛ na, o bɛ se ka ɲɛnabɔ ka kɛɲɛ ni sariya wajibiyalen ye.
3. Ɛntɛrinɛti kan "Ka bɔ bɛnkansɛbɛn kɔnɔ" baarakɛcogo
Bɔli waati kɔnɔ, AIOS Business bɛ "Bɔ ka bɔ bɛnkansɛbɛn kɔnɔ" baara kɛ ka jɛya ani ka to ka kɛ baarakɛla bolo.
Ɛntɛrinɛti kan jirali bɛ nin kunnafoniw ɲini a dɔgɔyalenba la: feerekɛla tɔgɔ; bɛnkansɛbɛn walima abonné min bɛ nɔ bila o tiɲɛni na, o dantigɛli kunnafoniw; ɛntɛrinɛti kan kunnafoni min kan, feerekɛla bɛ a ɲini ka dantigɛli kɛ o tiɲɛni kan.
Sani cikan laban ka kɛ, sistɛmu bɛ "Cancellation Confirmation" wale jɛlen di.
Cilen kɔfɛ, AIOS Business bɛna sɔrɔsɛbɛn ci kunnafonidilan dɔ kan min bɛ mɛn, k’a sɔrɔ a ma mɛn kojugu. Sɛbɛnni kɔnɔ, a dɔgɔyalenba ka kan ka kɛ ni bɔli/dabila sɛbɛn kɔnɔkow ye, a sɔrɔ don ni a sɔrɔ waati tigitigi, ko kɛlen jiralan, fɛɛrɛ nataw ani wari seginni kunnafoniw minnu bɛ sirataama.
4. Jatebɔ dabila ni a tiɲɛna
Ni bɔli walima a dabila bɛ se ka kɛ, AIOS Business bɛna baara dabila walima ka dan sigi baara saralen na min ɲɛsinnen bɛ o ma; bɛ se ka baara wɛrɛw bali ni nizɛri baarakɛminɛn ye; bɛ AIOS jatebɔsɛbɛn bɛɛ dabila daminɛ baarakɛla ka ɲinini fɛ ; sani a ka bɔ - ni a mago bɛ a la - a bɛ cogo di ka kɔnɔkow bɔ minnu bɛ se ka segin ; ani ka kunnafoniw dɔrɔn mara minnu ka kan ka mara waati wajibiyalen kɔnɔ.
Jatebɔsɛbɛn bɔli tɛ se ka kɛ ka musaka wajibiyalen dɔ ban min bɛ yen hali bɛnkansɛbɛn bɔli walima a bannen kɔfɛ.
5. Segin-ka-bɔnye
Ni sariya siratigɛ la, wari min ka kan ka segin, o ka kan ka segin waati dantigɛlen kɔnɔ ka kɛɲɛ ni sariya ye min bɛ sirataama. Ka kɛɲɛ ni Hɔngiri jamana ka musakabɔlaw ka sariyaw ye, a tun ka kan ka jago in dɔn o bɔli ko la i n’a fɔ sariyaba tile 14 kɔnɔ bɛ wari seginni dafa.
Sariyabaju la, wari seginni bɛ kɛ cogo kelen na ni wari saracogo fɔlɔ ye, fo ni feerekɛla sɔnna kɛrɛnkɛrɛnnenya la fɛɛrɛ wɛrɛ ma, wa o tɛ na ni musaka wɛrɛw ye.
AIOS Business tɛ se ka baara kɛ ni "no refund" sariyasenba ye min bɛna kɛ sababu ye ka mɔgɔw ka josariyaw bɔ a la minnu wajibiyalen don ka wari segin.
6. Nizɛri baarakɛcogo ani baarakɛlaw kɔnɔkow
Ni baara dabila kɛra, baarakɛla bɛ se ka baara wɛrɛ dabila nizɛri kɔnɔkow walima nizɛri baarakɛcogo la i n’a fɔ sariya b’a to cogo min na, o la, donni walima baarakɛla ka jatebɔsɛbɛn balili fana sen bɛ o la.
Baarakɛlaw ka kunnafoniw, mɔgɔ yɛrɛ ka kunnafoniw ani kunnafoni minnu tɛ mɔgɔ yɛrɛ ta ye, olu bɛ ɲɛnabɔ ka kɛɲɛ ni kunnafoniw lakanani ni feerekɛlaw lakanani sariyaw ye minnu bɛ sirataama.
7. Jamana kɛrɛnkɛrɛnnenw ka sariyaw
Sisεmεti bε sigida wajibiyalen dafalan fa ka da a feerela ka jamana/a sigiyɔrɔ delila kan min sɛbɛnna a tɔgɔ sɛbɛnni waati la ani, n’a mago bɛ a la, mara, jamana walima mara.
Jamana modulu bɛ fɛn wɛrɛw ɲɛfɔ, fɛn wɛrɛw cɛma, bɔli/dabila waati, josariyaw kɛcogo, danfara minnu bɛ sɔrɔ, wari segin waati dantigɛlen, sigida ɲininkali walima sɔsɔli ɲɛnabɔli kunnafoniw wajibiyalen ani jamana/marabolo ka josariyaw wɛrɛw.
Kunnafoni minnu bɛ tali kɛ o la, olu ka kan ka jira tuma bɛɛ baarakɛla ka kunnafonidilan kan kan sugandilen na, nka bamanankan baarakɛcogo tɛ se ka wajibiya hakɛ kɔnɔkow Changer.
8. Dɔɔninɛ ka bɔlɔkɔ
Ka fara bɔli baara kan, feerekɛla bɛ se k’a ka josariyaw fana kɛ ni kuma jɛlen wɛrɛw ye minnu yamaruyara sariya fɛ.
Kunnafoni-falen-falen ka bataki cilen:
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AIOS Business bɛ bɔ dɔɔninɛ kɛlɛ kɔrɔn bɛɛ ta tɔn fɔlɔ 30 fɛn yé, bɛ fɔlɔ kɛlɛ ni kɔrɔyé kɛ mɛn na yélen, kɔrɔkɔ ni fɛnna bɔ ni. Sisan, sira kɔrɔ bɛ bɔ dɔɔninɛ bɔ a bɛ fɛnna sira tigi pɔgɔ 1997 kɔnɔ CLV. toɔrɔ 17/A. § (6) ka kɔnɔ; dɔɔninɛ bɔ a siran di ta bɛyé nèn. Sankɔ bɛ sela i bɔlɔkɔ tɔgɔ yélen ni i fɔ, kɔw ka wɛrɛ ni pela, dɔɔninɛ, san kan, bɛ bɔ san ka tɛmɛ. Sɛ i bɔlɔ fɛ ka dɔɔninɛ kɔrɔ sira ni i dɔɔninɛ kɛ ka fɔlɔ, i bɛ tɔgɔ nanɛ ka wɛrɛ ka tɛmɛ; bɔlɔ kɛnɛ kɔrɔ fɛ ka dɔɔninɛ bɛ nɔgɔna tɛmɛ nɔn ka ta.